Privacy policy

Last Updated: November 12, 2025

Our Commitment to Your Privacy

Suprpetrix ("we," "us," or "our") is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, suprpetrix.com (the "Site").

Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Information You Provide: Your name, email address, shipping and billing address, and phone number when you place an order.
  • Photographs You Upload: The images of pets you provide for customization.
  • Technical Information: Your IP address, browser type, and device information, collected automatically when you browse our Site (e.g., via cookies).

How We Use Your Information

Your information is used to:

  • Fulfill your order, from creating the custom artwork to shipping the final product.
  • Communicate with you regarding your order, including sending artwork proofs and tracking information.
  • Improve our website and customer experience.
  • Send you marketing communications, if you have opted-in to receive them.

Information Sharing

We do not sell your personal information. We may share your information only with essential third-party partners who help us operate our business, such as:

  • Payment Processors (e.g., Shopify Payments, PayPal) to securely handle your payment.
  • Production & Shipping Partners to print and deliver your custom product.
  • Marketing & Analytics Tools (e.g., Google Analytics) to help us understand our audience.

These partners are obligated to protect your information and are not permitted to use it for any other purpose.

Data Retention & Security

We retain your personal information for as long as necessary to fulfill your order and for our legal and accounting purposes. We implement industry-standard security measures to protect your data, but no method is 100% secure.

Your Rights

You have the right to access, correct, or request the deletion of your personal information. You can also unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of the email. For any requests, please contact us at service@suprpetrix.com.

Changes to This Policy

We may update this policy from time to time. The "Last Updated" date at the top of this page will always reflect the latest version.